Customer Success Manager - ML Software

Munich (Germany) or Lausanne (Switzerland)
job type

Our mission is to work closely with our customers and solve their most complex engineering challenges. We are a team of passionate, authentic, and goal-driven individuals who enjoy working together. We are committed to providing a supportive and welcoming work environment where everyone can thrive. Become a part of this exciting adventure as we grow and revolutionize the world of engineering!

As a Customer Success Manager, you will play a crucial role in establishing new business opportunities while supporting existing customers on their journey towards Engineering Intelligence.

What you will do

We are seeking a talented and ambitious professional with an engineering background who is interested in shifting his/her career towards a dynamic commercial role. This position offers a unique blend of both technical expertise and business skills in the exciting domain of Machine Learning.

You will have the opportunity to make a significant impact by helping customers achieve transformative business outcomes.  You will work with top engineering companies in the world in Europe and Asia and be a proud ambassador of our cutting-edge technology.

You will develop towards these goals: 

  • You will identify and develop new business opportunities
  • You will be a strategic partner for your customers and enable them to scale
  • You will ensure a high level of customer satisfaction
  • You will work closely with internal teams to meet business objectives

Who you are

  • You have an engineering background (strict requirement)
  • You have 2+ years of experience in customer-facing roles, sales or managing key accounts (strict requirement)
  • You are familiar with CAD/CAE software 
  • You have a good understanding of Machine Learning and AI
  • You have business confidence, entrepreneurial spirit, and high energy
  • You are committed to a high level of professionalism and ethics
  • You are fluent in both spoken and written English
  • You have an international culture and a passion for learning.

What you will get

  • A competitive salary and generous equity compensation plan - we are growing fast and want our employees to benefit from our growth
  • Possibility to work remotely while still meeting your colleagues regularly at the office or during team events
  • Work with people who care about you - we support each other and care about you so that you can shine
  • Work with a world-class technology team - our engineers are top-notch. We aim for excellence!
  • A stimulating environment where you can learn and grow professionally quickly
  • The opportunity to contribute to the future of engineering and be part of a company with global ambitions - we believe that our product will change the future of many industries.

And important

Please keep in mind that you do not need to tick all the boxes to apply. We value people with passion & creativity and offer plenty of space to learn and grow at our company.


About us