Customer Success Manager - ML Software
Our mission is to work closely with our customers and solve their most complex engineering challenges. We are a team of passionate, authentic, and goal-driven individuals who enjoy working together. We are committed to providing a supportive and welcoming work environment where everyone can thrive. Become a part of this exciting adventure as we grow and revolutionize the world of engineering!
As a Customer Success Manager, you will play a crucial role in establishing new business opportunities while supporting existing customers on their journey towards Engineering Intelligence.
What you will do
We are seeking a talented and ambitious professional with an engineering background who is interested in shifting his/her career towards a dynamic commercial role. This position offers a unique blend of both technical expertise and business skills in the exciting domain of Machine Learning.
You will have the opportunity to make a significant impact by helping customers achieve transformative business outcomes. You will work with top engineering companies in the world in Europe and Asia and be a proud ambassador of our cutting-edge technology.
You will develop towards these goals:
- You will identify and develop new business opportunities
- You will be a strategic partner for your customers and enable them to scale
- You will ensure a high level of customer satisfaction
- You will work closely with internal teams to meet business objectives
Who you are
- You have an engineering background (strict requirement)
- You have 2+ years of experience in customer-facing roles, sales or managing key accounts (strict requirement)
- You are familiar with CAD/CAE software
- You have a good understanding of Machine Learning and AI
- You have business confidence, entrepreneurial spirit, and high energy
- You are committed to a high level of professionalism and ethics
- You are fluent in both spoken and written English
- You have an international culture and a passion for learning.
What you will get
- A competitive salary and generous equity compensation plan - we are growing fast and want our employees to benefit from our growth
- Possibility to work remotely while still meeting your colleagues regularly at the office or during team events
- Work with people who care about you - we support each other and care about you so that you can shine
- Work with a world-class technology team - our engineers are top-notch. We aim for excellence!
- A stimulating environment where you can learn and grow professionally quickly
- The opportunity to contribute to the future of engineering and be part of a company with global ambitions - we believe that our product will change the future of many industries.